Customer Support Specialist
HelpDesk Solutions
Remote
5 days ago
Customer ServiceRemote
$35,000 - $45,000
Apply via:
hr@helpdesksolutions.com
Job Description
We are looking for a dedicated Customer Support Specialist to join our remote team. You will be the first point of contact for our customers, helping them resolve issues and ensuring they have a positive experience with our products.
Requirements
- 2+ years of customer service experience
- Excellent written and verbal communication skills
- Experience with help desk software and ticketing systems
- Strong problem-solving abilities
- Patience and empathy when dealing with customers
- Ability to work independently in a remote environment
- High school diploma or equivalent required
Benefits
- Fully remote work opportunity
- Flexible schedule options
- Health and dental insurance
- Home office setup stipend
- Professional development opportunities
- Regular team virtual meetings and events
- Performance-based bonuses
Job Summary
Position
Customer Support Specialist
Company
HelpDesk Solutions
Location
Remote
Employment Type
Remote
Category
Customer Service
Salary
$35,000 - $45,000